FAQs
Find quick answers to your questions below, or feel free to contact us.

FAQs

Find quick answers to your questions below, or feel free to contact us.


ORDERS
Payment Options & Ordering Information
Purchase Orders
Check Order Status
International Orders
Catalog Items
Change Quantities or Cancel Items
Item Missing and Back-ordered Items
What Changes Should I Expect Now That There Is A New Library Video Company Catalog & Website That Is Being Maintained By Cerebellum Corp?
Can't find lists, quotes, or orders created prior to 2014?

QUOTES & LISTS
The items I have been adding to my cart over the last few days are now gone. Help!
Can I create a saved list?
Can I create a quote?
Can I edit my quote?
Will my quote be placed as an order?
How do I place an order from my quote?

MY ACCOUNT
How do I create an account?
How do I edit my account information?
I forgot my password.
I received the wrong product.
When will my order ship?

INTERNATIONAL SHIPPING

Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?

GUARANTEES

Low Price Guarantee
Public Performance Rights Policy
Privacy Policy
Security

PRICING/BILLING
Shipping and Handling
Free Shipping
Taxes

ADDITIONAL SUPPORT

How do I contact you?